Last updated: 01/01/2025
At Flirtalia.com, we want to be clear and transparent about our refund policies. Please note the following:
Not all purchases are refundable
The possibility of receiving a refund always depends on the reason for the request and the type of product or service purchased.
Store purchases
Refunds for products purchased in the store depend on the policy of each individual seller.
It is important to review the seller’s policy before making a purchase.
Prime purchases
Purchases associated with Flirtalia Prime are non-refundable under any circumstances.
Refund eligibility
Each case is reviewed individually.
The reason for the request will be evaluated, along with whether the product or service purchased meets the refund criteria.
How to request a refund
To request a refund, please contact our support team at: info@flirtalia.com
Be sure to include your order number, purchase date, and the reason for your request.
Processing time
If the refund is approved, it will be processed within an estimated 5 to 10 business days, depending on the payment method used.
Policy changes
This policy may be updated at any time. We recommend reviewing it periodically to stay informed about possible modifications.